Behavioral Minute: Across the Board Decisions

Many times, organizations do things with the best of intentions but the effect is the opposite of what they had hoped. One such example is when decisions are made across the board, such as providing bonuses. Hear from Dr. Aubrey Daniels as he explains why organizations may be rewarding the wrong people, punishing the wrong people, or both, and how you should never reinforce those who haven't earned it. For more on this and other management mistakes, read Oops! 13 Practices that Waste Time and Money.