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Breaking Bad Habits: How to Create Change that Sticks

habitsWhen I first started working in a call center, I asked a supervisor of thirty years to estimate how many change initiatives she had seen in her career. I shouldn’t have been surprised when she said she had seen an average of one new initiative every six months. Those sixty new initiatives typically start with high promise, positive talk, and good intentions but then fade away. Read the entire post at Connections Magazine.

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