Discretionary Effort at Work
It’s not uncommon for executives to believe that they have a positive work culture, yet in reality, most still have problems typical of a negative reinforcement management style. The misinformed executive typically arrives at this conclusion because company performance is good, they are profitable and employee complaints are few. It is unfortunate that negative reinforcement can produce those results, but it can. The reason is that negative reinforcement produces improvement in behavior as people do more to avoid punishment. The punishment may be slight or significant. People will work hard to avoid termination, but they will also work hard to avoid the displeasure of the boss.
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