Vigilance: Behaving Safely During Routine, Novel, and Rare Events
This article begins by defining what is meant by “attend-ing” in keeping workers safe. Creating safe habits that are maintained, even when no one is looking, requires high rates of reinforcement for observing accurately and acting correctly in all kinds of circumstances.
The Science of Success: Creating Great Places to Work
In times like these, when economic instability, changing conditions of the workplace, and uncertainty reign, some companies are able to create conditions that promote loyalty, dedication and on-target performance...
The Wing Institute
In 2004, Jack States, Randy Keyworth, and Ronnie Detrich founded the Wing Institute, named in memory of Ernie Wing, an educator and child advocate who championed evidence-based education policies and practices in public and private schools.
Behavior-Based Safety: Setting the Record Straight
Behavior-based Safety (BBS) can easily be credited with a long history of helping organizations improve safety but, unfortunately, it has also been linked to a history of controversy. This article will describe what BBS is and is not, offer an overview of the common objections to BBS, and provide evidence for the effectiveness of well-designed and managed BBS processes.
What Scientists Can Learn from the Science of Behavior
Given such scientists’ high performance as individuals, managing a scientific team poses a special challenge: ironically enough, the very attributes that motivate what appears to be “discretionary effort” at the individual level can hinder sustainable progress at the team level.
The Emel Group Champions Performance Management in Nigeria
Over forty years ago, Mr. M. L. Asnani founded a small, family-run trading business with the goal of offering quality goods at an affordable price to the people of Nigeria. Initially, with its first product of small sewing machines, the business employed half a dozen people. Today over 500 employees work for the Emel Group...
Developing High-Impact Leading Indicators for Safety
Why do so many organizations continue to take a reactive approach to safety? Why is it so hard to maintain safety as a priority? Why do supervisors and managers who truly care about safety behave in ways that contradict their values?
Rapid Change Charges Up Pharma Sales Franchise During Phaseout
Here’s the scenario. You work as a manager or sales representative for one of the world’s largest pharmaceutical and biotech companies. Your group or franchise specializes in selling and marketing drugs that focus on a particular medical condition...
Sustaining BBS by Going Back to Basics
First viewed by many as a soft approach to managing safety, behavior-based safety (BBS), a technology based on the science of behavior analysis, has earned respect during the past 40 years...
The Path to Sales Power
Sales meetings, sales quotas, sales conferences, sales training...all such initiatives typically include a lot of talk about selling better and selling more, but then the sizzle slowly turns to fizzle...
