First printed issue of Performance Management Magazine featuring: In a Troubled Industry, Preston Trucking is Different; In 1980 Maryland-based Presting Trucking Co. instituted a new people-management philosophy called "PIP," (Performance Improvement Proces)...
Archives
Featured articles: Top-Down Performance Management Makes a Difference at Blue Cross Blue Shield, Farmland Brings Home the Bacon, Signing Contracts & Striking Out, & The Magic Feedback Machine.
Performance Management program at Burroughs Canada Plant accomplishes much more that it set out to do. Other Articles: Krueger gives its Employees a Real Token of Appreciation, What is PM?, Productivity on the College Campus, Coping with Stress-Induced Lower Back Pain, Finding Time to Train, PM Goes Home.
Performance Management Goes To The Hospital. Other Articles: Catch Somebody Doing Something - PM Turns the table on Loss Prevention, The 18-Minute Manager, PM Scoops Up Profits at Baskin Robbins. Performance Management Teams Get a Big R+ At Xerox, Computers and Their Punishing Ways, You Teached Us Good…
Rubbermaid Pours on the PM with Innovation. Other Articles: R+ and the Future, Teamwork Scores with “Aged Claims”, Georgia Tech TAAC Assists with Performance Management, Issues in Performance Management, R+ Doctor, Reinforcement Alternatives, Performance Chain Reactions, Reading Performance Improved by use of Positive Reinforcement…
Employee Involvement: A Means or an End? Other Articles: Performance Teams are “Pumped Up” at Ford, Taking PM to the Bank, A Positive Change of Face, The “Hurry Sickness”, PM Magazine Essay – Rediscovering the Work Ethic, Have you “managed” to do your part?
3M Greenville Rates 4 
Stars Other Articles: A Coaching Revolution? Chrysler and the Phoenix Syndrome, PM. One for the Books, Integrating PM into Performance Appraisal, Data-Based Performance Ratings, Why Good Performers Leave…
Can Art be Managed? Other Articles: Florida Schools: Goal Setters, Test Toppers, & Brain Brawlers!, PM Sports Clinic, Shaping Employee Responsibility, Point: Some Thing to Consider, Counterpoint: Positive Process Produces Results, How to Improve Your R&R Meetings, Issues in Performance Management, Cash Management + Performance Management…
Quality Quake or Trendy Tremor? Other Articles: Change and Conflict: A Healing Approach at St. Luke’s, PM Sports Clinic, Florida Schools: Goal Setters, Test Toppers, and Brain Brawlers, Part II, A Meeting of the Minds Results in Meeting the Goals, What’s New in Reinforcement?, The Power of Performance…
Delta Faucet “Untaps” Performance. Other Articles: Eastman Kodak’s Chemical Division “Develops” Quality Performance, Supervisor: Employee Performance Depends on Your Performance, CTI Provides the “I” and “T” for J.I.T!, Want to Learn Skills Quicker? Talk to Yourself!...
Computers and Consequences. Other Articles: We Can’t Let you Down, Excellence Revisited, Performance Management and Juran on Quality Improvement Working Together to be the Best, Skilled Feedback Helps Skilled Craftsmen, Performance Data vs. Common Sense…
Performance Management: Can It Last? Other Articles: Controlling Healthcare Costs - A Matter of Consequences?, Performance Management Beyond the Workplace, Essay: City Government and Consequences: Baltimore Inspires “Citizen Involvement”, Behavioral Interviewing, Success Stories: Cross-Training Pays Off…
Weathering the Storm. Other Articles: Controlling Healthcare Costs – A Matter of Consequences? Part II, Creating A Reinforcing Culture the HP Way, Long-Range Results at Tapemark, Getting Your Mileage Out of Performance Management, Performance Management in Great Britain: The Differences Are Cultural…
George Ainsworth-Land: The Next Deming? Other Articles: There’s More Than Band-Aids in Your First-Aid Cases!, Contingent Compensation?, Monitoring With A Matrix That Motivates As It Measures, Precision Purchasing, Built Like A Black & Decker, Reinforcement and Review Meetings By Telephone…
Precision Management for Precision Manufacturing. Other Articles: Managing Your Self Talk, A Performance Management Audit, Canada Trust Professionals Respond Positively, How to Talk to People, Part I, Staying On Track, A Performance Management Audit, Russell Justice and His Amazing Performance Management Machine…
A Family Affair at Mannington. Other Articles: Novel Antecedents, Profile of a Performance Manager, What Does the Research Say?, Professional Development, From Chaos to Harmony on the Boys’ Ranch, Performance Management in a Marketing Area, The Quality of Auditing is not Strained…
3M Dental Products Manufacturers Sink Their Teeth into PM. Other Articles: Performance Management and the Brewery Worker, Dishing Out PM at the Tartan Park 3M Club, Solectron, Beyond the Call of Duty, City Employees Walk the Walk, SSIP: Sunday School Isn’t Punishing…
GTE Information Management: The “User Friendly” Department. Other Articles: Whine, Bark Growl, MAMMACARE: Detecting Cancer with PM Methods, See you at the “Pinpoint Fair”, Increasing Cooperation, Mushrooms, Ironing Out the Details at Capitol Light & Supply Co…
Rubbermaid Reinforces R+. Other Articles: No Room for My X, A Sixth Sense for Quality at 3M Food Service, A Classic Performance Management Study, Axing Some Axioms, Recognizing R+ at Purina Mills, The Good People Manager’s Attention Span, We’ve Made a Good Thing Even Better…
Kodak Develops Quality Management. Other Articles: MeritCare Magical Mystery Tour, The Career of Fortune Game, PM and the Sliding G.P.A., Big Bob’s Crew, One Notch at a Time – Installing PM is a Cinch at Tape-Craft, On-The –Road Resistance…
Pay for Performance as Pie-Comp – The Case for Contingent Compensation. Other Articles: Fitness for the Long Run, Breaking Ground, Who’s Shaping Who? Parents and Children Changing Behaviors, Casting for Quality at NCR, Learning to Learn with PM…
Go Tell It on the Mountain – AIX Creates A Unique Visual for Feedback and R+. Other Articles: Procurement and Planning with PM at Honeywell’s Commercial Flight Systems Division, Customer Satisfaction – An Intricate Recipe at Kodak’s Film Sensitizing Division, Funny Business – Adding Humor to the Work Environment…
Management Involvement in PM. Other Articles: Making Room for Our Customers, 3M’s Mechanized Warehouse Ups Productivity with PM, Learnfare – Putting Consequences on Truancy, Networking Accountability, Preventing Back Injuries at an Institutional Infirmary, What Price This Glory? – PM Makes “Sport” of Life…
Chrysler at Belvidere, Changing the Face of the Auto Industry. Other Articles: Preston Trucking – Driving Forward with PM, Today! Personnel, Inc. – A PM’d Employment Agency, Lifesteps – The Behavioral Road to Weight Loss, Communication Reconstruction – A Behavioral Approach to Helping Stutterers…
PM Goes to School. Other Articles: The Rewards of Giving – Using PM to Reinforce Generosity, Henry Turner – Man with a Mission, The Cambridge Center for Behavioral Studies – A New Look at World Problems, Parson Premack, Performance Management Goes to School…
How Do You Reinforce a Neurosurgeon? Other Articles: What’s Out There, The Wild Beyonder, Partners in Quality, Motivation of Personnel…
PPG Fiber Glass Supports International PM. Other Articles: Learning How to Swim Even Better, Four out of Five Doctors Recommend PM, But Mike, What do the Buffalo Bills Have to do With Kodak?, Gaining Through Training with PM, What do You Really Want, Teacher?, The P.I.P. and the Pre-Schooler…
Tangible Reinforcers – The Good, The Bad, & The Ugly. Other Articles: Creative R+ and Feedback “In the Bag” at IP’s Camden Mill, Performance Pay – An Evolving System at Spectrum Center, Reinforcing Emergency Response Time – A Multiple Baseline, Henredon Furniture Industries – A Sampler of PM Applications…
Burrhus Frederic Skinner. Other Articles: Label Technologies, Inc., How to Use Appropriate Humor in the Workplace…and Why, Premacking Productivity, The Malcolm Baldrige Award, Business/Health/Education/Law, PM Makes a Team, Kodak’s Chemicals & Recovery Division…
White-Collar PM: Changing Managerial Behaviors. Other Articles: PM Certification at AG Communication Systems Corporation, The Performance Management Keystone, Business/Government, Improving Food Quality at Red Lobster, Employee Disciplining, Measuring Job Satisfaction...
MIBE: Make International Business Easy. Other Articles: Behavioral Traps in Business, PIP Effectiveness, Reviving a Fading Tangible, Certification at Kodak Apparatus Division, Matrix Management, Extinction Can Aid Creativity, Controlling the Immediate environment…
Performance Management on University Campuses: PM at Western Michigan University. Other Articles: Super Service Person Saves the Customer, Rewards Can be Good for Business and Education, Different, But Same: PM in Taiwan, Immediate Customer Feedback, Punishment: The Dark Side of the Coin…
NQT Day: A Celebration of Quality. Other Articles: A Reinforcer Profile in 8 Easy Steps, Performance Management and Statistical Process Control, PM and the Quality Revolution, Deming: A Man of Quality, PM Interns to Business, Changing the Purpose of Pay Programs, Calling it a Day, Working Ourselves to Death…
Incentive Pay at St. Elizabeth’s Hospital. Other Articles: PM Down Under: The Great Quality Management Game Show, Performance Management: An Affirmation for Educational Success, Checklists Improve Design Quality and Reduce Cycle Time in High-Tech Environment, PM at 3M’s Specialty Adhesives and Chemical Division…
Beyond SMTs: Creating a Self-Managed Work Force. Other Articles: People Prefer Teamwork, Successful Rightsizing: The Organizational Challenge of the 90’s, Being a Self-Manager: “It’s You Versus You," Making International Business Easy (MIBE): Celebrating Around-the-Globe Success…
Future Pull: Vision and Leadership. Other Articles: Make Those New Year’s Resolutions Work!, It’s a Natural: One Woman’s Leadership Perspective, “What’s the Top Line Here?”, How to Keep a Multimillion Dollar Project on Schedule for 50 Cents a Day, Work Sampling, Cross-Training at Mary Kay’s Automated Warehouse…
Managing Performance on the High Seas. Other Articles: Healthy Habits for the Elderly: A Study in Behavior Change, Safety: A Matter of Behavior, Straight Talking: The Art of Assertiveness, Institutionalizing PM at ConAgra Frozen Foods…
Fluency Via Computer. Other Articles: PM – A Long-Term Investment at Norton Company, Performance Management at Winfield State Hospital and Training Center, Laws of Behavior Are Universal…as is Performance Management, Training to Fluency: A Real Return on Investment…
Ten Years of Performance Management Magazine. Other Articles: Pinnacle Sales Performance at AGA Gas, Inc., A Performance Management Perspective: An Interview with Eastman Kodak’s Bill White, Energizing Performance at Georgia’s Utilities Protection Center, Communicating Concepts and Terms: PM or Otherwise…
The Power at Philadelphia Electric Company. Other Articles: A Splitting Headache? Behavioral Change Can Help, Compensation Plans: Which Results Do You Want?, The Proof of Performance Measurement at Imperial Life of Canada, From Blame and Shame to Pride and Performance: A Nuclear Power Plant’s Quest for Excellence…
Productivity with Quality: A Mainstay at Hewlett Packard. Other Articles: The Guide From the Side, Not the Sage on the Stage: Reinforcing Learning Technologies, Internal Auditing: Discovering the Power of QM, Quality on Trial, PECo Meter Readers: Going the Distance with Quality Management…
Delta Faucet: Leading the Industry with PM. Other Articles: At North American Rayon, SAFEWAY is the Best Way, Business/Education Coalition Makes the Grade, Taking Down the Signs, The Wile E. Coyote Syndrome: And How to Avoid It, Healthy, Wealthy, and Wise: A New Look at Old Formulas for Success…
Kodak Australia: From Down Under to Up Top. Other Articles: Taking It to the Bank at Southern Bell, Grassroots Political Change: A Success with Performance Management, The Pocket-Money Checklist, Habla español? Now the “R+ Book” Does!, In Pursuit of Dreams: A New Look at Old Formulas for Success…
Fun: A New Theme in Productivity. Other Articles: Initial Success with PECo Rates Division, An Interview with Asa Whitaker, Management By Common Sense Is Not Management At All, Rebounding from Adversity: Behavioral Momentum in Basketball with Suggestions for Performance Management…
County Register The Right Stuff at 3M Springfield. Other Articles: Customer Service: A Measurable Quality at The Orange, Teams and Empowerment, A Laugh a Meeting Minute, Taking the High Road to Success, Aim for Hot-Diggity and Arm for Machiavellian…
Polaris: PM at the Top of 
the World. Other Articles: Communications Power at Southeast Paper, Grand Slam PLANs at Hyman Freightways, When Turnover Isn’t All Apple Pie, Hewlett Packard Workers Learn Faster with New PLS Technology, Walking in the Shoes of Others…
Blue Cross and Blue Shield of Georgia: Targeting Customer Service. Other Articles: Dupre-Fogelman Trucking: On the Road to Optimal Performance with Dupre-Fogleman Trucking, Sponsorship, Integration, and Team Time: Designing a Successful Performance Management Training Program…
PM Virus Hits Orange County Register. Other Articles: Paying for Performance, Do-It-Yourself Performance Management, Performance Management Connects with Community Service, All Things Bright and Beautiful: A New Look at Old Formulas for Success, Thank God It’s Monday: Celebrating Work…
Brazil, Carnival, & Performance Management. Other Articles: Promoting Workplace Safety with Positive Reinforcement, Thematic Feedback and Rewards: A Year-Round System, PM Media Mentions, Outrunning the Bear, Performance Management Insights with Dr. Aubrey C. Daniels…
The Compensation and Performance Link: An Overall System at Techneglass. Other Articles: Meetings: Making Them Worth Your While, Birth of a Measurement System: The Daily Sports Scorecard, Tape-Craft’s Journey to Excellence, ConAgra’s Feedback Tree…
Customer Satisfaction: A Mutual Goal. Other Articles: Eastman’s Winning Ways, Pig Outs, Privileges, and Performance Management, ISO 9000 Certification and Performance Management, Customer Satisfaction: A Mutual Goal, Optimizing Performance Under Stress, Making Antecedents Effective…
3M Dental: Taking PM to a Higher Level. Other Articles: Oldsmobile’s Customer Assistance Network: The Power to Act, Production and Quality: From Reactive to Proactive, Bridging the Gap Between Reinforcement and Rewards, Redesigning the Performance Appraisal Process, Our Emperors Have No Clothes…
L&B Electric: A Small Business Competing BIG. Other Articles: The Behavioral Link to Bottom-Line Results (An Intervention at Ford Motor Company), March Madness: Making Performance Feedback Fun, Quality Control: The Key to Effective Training Design, PM Update…
Delta Faucet’s Training Edge. Other Articles: Rescue From the Safety Plateau, Social Loafing, Feedback and Monetary Incentives (Recent Research from Western Michigan University), Behavioral Briefs, The Future of Organizational Behavioral Management: An Interview…
The Sky’s the Limit: Honeywell’s Space and Strategic Systems Operation Blasts Off. Other Articles: Behavioral Safety at Rochester Gas & Electric, Confronting the Safety Dilemma: Implementing B-Safe at Conrail, Brazil’s Rotary Clubs Use PM to Achieve Annual Goals, Performance Management Hits the Bullseye…
Empowered Safety in a Downsizing Industry. Other Articles: Sprint Pilots PM “Train the Trainer”, How to Get People to WANT to do ISO (or anything else)!, From Last Hurrahs to Bravos: Michaels’ Lexington Distribution Center, Corporate Goals and Individual Accountability: Top-Down Alignment at ChoiceCare…
Creating a Lifetime of Care in Shakespeare’s Birthplace. Other Articles: “That Won’t Work Here”: Positive Reinforcement in Mexico, Where’s the Beef? Behavioral Science and Incentive Companies, Behaviors-based Safety’s New Frontier: The Lone Worker, The Office Worker, Training with Behavioral Science in Mind…
The Energetic Pace of the Washington Public Power Supply System. Other Articles: Chevron Inspires Community Support, TQM and the Behavioral Feedback Loop, “I’ll Do This If It Kills ME!”: Risk Taking Behavior, “Self-Help Without the Hype”…
Safety the W.I.S.E. Way. Other Articles: Georgia Employees Have Safety on Their Minds, High-Risk Safety: The Six Biggest Mistakes in Implementing a Behavior-based Process, “The Consequence Strategy for Managing Safety,” The Grapevine…
Into the Millennium With a Process that Works: Blue Cross and Blue Shield of Alabama and the PM Promise. Other Articles: Change Zones: A Fundamental for Change Management, The Three-Legged Platform and Its Role in Business Productivity, PIPs Instrumental in Changing Behaviors at Sprint, Behavioral Safety…
Giving Safety a Lift at the Grande Prairie Sawmill, Training Changes Bring Name Changes, Core Values: The Spirit of an Organization, Using Microcomputers to Enhance Learning and Exit Rates on College Placement Exams, The Performance Management Doer’s Profile, Surfing the World Wide Web…
24-Karat Performance at Barrick Goldstrike Mines. Other Articles: ADA and LeadQuest Link to Accelerate Corporate Change, The HIP Tool: Shaping the Behavioral Piece of the Safety Puzzle, Reinforcing PM for Organizational Change, The Performance Management Doer’s Profile…
On-Track Safety at Conrail. Other Articles: Three Syndromes: The Potential Killers of an Organization, PM-Driven at Allied, Systems Thinking and Management Behavior: Insights to Systems-Level Interventions, The Personal Approach to Safety at Avenor, Net News: PM Goes Virtual…
Positive Reinforcement at Staples? Yeah, We’ve Got That! Other Articles: The Missouri Department of Transportation: Once Complying, Now Flying!, National Association for Employee Recognition Presents Rewarding Conference, The Have-To Curve and the Pride Curve: Products of Poor Management…
Conrail Indianapolis: Ringing in Safety and Retiring the Bell. Other Articles: Management for the New Millennium: A Case Study of Bellon & Associates, Executives Lead Change in Living-Lab Forum From B-Safe to SafeR+: Why the Change?, Leading Performance at Hills Distribution Service Center…
SLM Software and Bankline: Gilding the Yellow Brick Road. Other Articles: Profitable Ingenuity at UPC, Matrices with Zapp!, Safety by Choice at Dome Pipeline, Sandvik Steel Canada: A Preliminary Look at a Performance Intervention, Singapore: Three Cultures, One System, Online…
On the Net? Other Articles: Steel-Strength Safety at Yuba Heat Transfer, Conrail Wins Silver Harriman Award for Safety, Ethical Decision Making in the Workplace, PM Goes to Europe, Take That R+ and Shove It! Trying to Reinforce Angry Associates, Can Business Do Well By Doing Good?...
