Behavioral Briefs

Is Human and Organizational Performance (HOP) a New Approach to Safety?

People are always looking for a quick fix that will solve all our complex safety problems. There are no quick fixes. What we do have is the science of behavior and it provides us with a framework to understand human performance.

Relationship Development and Positive Reinforcement: What’s the difference?

Leaders often confuse relationship-building statements with delivering positive reinforcement; thinking that all positive statements or actions are positive reinforcers. To bring out the best in others and increase discretionary effort, it is important for leaders to build skills in both relationship development and positive reinforcement.

Thriving in an Exponential Age

An Exponential Organization (ExO) is one whose impact (or output) is disproportionally large— at least 10x larger— compared to its peers because of the use of new organizational techniques that leverage accelerating technologies.

Leadership Behaviors: Part 2 — Work Sampling

The use of coercion by leaders is increasingly challenged, forcing a re-evaluation of some of those time-honored premises which are quickly becoming irrelevant. No credible study of leadership can ignore those being led.

Leadership Behaviors: Part 1 — Focused Listening

Being smarter than everyone else doesn’t matter much if you’re the only one who understands and cares. You must manage your own behavior if you intend to lead others. And it starts with active listening.

Leadership Behaviors: An Introduction

This is an introduction to a seven-part series dedicated to effective leadership behaviors. Dr. Aubrey C. Daniels and James E. Daniels, co-authors of Measure of a Leader, explore seven behaviors and offer insight into how to develop these behaviors.

Why Keep an Ethics Log?

We owe it to ourselves to record our struggles and efforts to do the right thing. The decisions we make, especially the difficult ones, are an important part of who we are.

6 Steps to Shape Performance

Whether or not they are aware of it, achievers are employing one of the most powerful tools from behavioral science; they are shaping their own behavior by breaking down the desirable goal into achievable steps that they can then tackle systematically. How do you eat an elephant? One bite at a time.

Standing Up for Ethics at Work

Are the ethically challenged different, or are all of us capable of making self-serving decisions that result in unintended consequences?

8 Tips for Building External Reinforcement Into Your Computer-Based Training Programs

With the exponential advancements in science and technology, there is no better time to seek out new ways to maximize the impact of training. Computer-based training can offer the perfect blend of behavioral science and computer technology, teaching new skills in a timely and effective manner.

Ending the Blame Game: Celebrating Truth-Seeking inside Your Corporate Culture

What can be done to ensure that employees bring to the attention of management the problems they see that compete with ensuring the company’s and its employees’ safety, security, and reputation?

Managing Millennials: Can Science Help?

How do you effectively manage a generation of workers who grew up with the immediate gratification of video games, got trophies for just showing up, and were raised by helicopter parents (over-indulgent parents who “hov-er” over their child’s every need)?

Ethical Decision Making In the Workplace

As applied behavior analysts, Performance Management (PM) consultants and practitioners, we are not moral philosophers, nor are we ethicists, yet we are concerned about the ethical practice of our technology.

Being a Self-Manager

B. F. Skinner—inventor, author, and the man known as the creator of behavioral science—arranged the details of his life down to the order of the books on his desktop. Those, he arranged in such a way that he could grab the volume he needed without taking his eyes off the work at hand.

Show Me the Money (It’s Green You Know)

What can behavior analysts do to help corporate America achieve a particular social good—actions that benefit the longer-term sustainability of our planet?

Relationship Development and Positive Reinforcement: What’s the difference?

Leaders often confuse relationship-building statements with delivering positive reinforcement; thinking that all positive statements or actions are positive reinforcers. To bring out the best in others and increase discretionary effort, it is important for leaders to build skills in both relationship development and positive reinforcement.

Accelerating Change Across 600 Employees

James is a director of a large call center of 600 people. He has six managers reporting to him. The center has about 30 supervisors who manage the agents, who spend the day answering about 50 customer calls each. James was new to this position about eight months ago.

The Laws of Behavior: A Global Leader's Secret Weapon

To manage cross-culturally, leaders need to acquire a secret weapon that is universal, one that translates in a global environment; something that will undeniably work no matter the setting or circumstances. That secret weapon is a practical understanding of the laws of behavior.

The Wing Institute

In 2004, Jack States, Randy Keyworth, and Ronnie Detrich founded the Wing Institute, named in memory of Ernie Wing, an educator and child advocate who championed evidence-based education policies and practices in public and private schools.

What Scientists Can Learn from the Science of Behavior

Given such scientists’ high performance as individuals, managing a scientific team poses a special challenge: ironically enough, the very attributes that motivate what appears to be “discretionary effort” at the individual level can hinder sustainable progress at the team level.

Rapid Change Charges Up Pharma Sales Franchise During Phaseout

Here’s the scenario. You work as a manager or sales representative for one of the world’s largest pharmaceutical and biotech companies. Your group or franchise specializes in selling and marketing drugs that focus on a particular medical condition...

The Pocket-Money Checklist

Every parent knows that it may be difficult to teach an old dog new tricks, but nearly impossible to teach a young child good habits. We can nag and nag, irritating our children and frustrating ourselves, but the outcome seldom changes our children's behavior...

Heroes for Humanity: Using the Science of Behavior Analysis to Change the Way the World Works

In the 1990s approximately 25,000 people suffered loss of life or limb as a result of accidental detonation of land mines left behind from past wars and regional conflicts...

Achieving the Promise of Acquisition Success: Designing the Human Factor

In January 2000, a leading Internet company, AOL, and the media giant Time Warner announced a merger/acquisition, heralding it as “a coming of age for the Internet and the triumph of the New Economy...”

How to Make Wiser Decisions

When companies take a nosedive, often due to a series of executive decisions that in retrospect seem obviously detrimental, conversations around the office often include the question, “What were they thinking?”...

NUTS! When Leadership Abandons Ethics in the Name of Profit

Responsibility for food safety in our country ultimately lies with company leaders who exercise their responsibility for arranging conditions in which every employee is free to speak openly about safety concerns; where everyone plays a role in putting safety first.

President and CEO Honored with Prestigious Award

ADI President and Chief Executive Officer, Darnell Lattal, has earned West Virginia University’s prestigious Eberly College Alumni Award for important contributions she has made in her community and within her profession...

Rethinking the Poverty/Terrorist Link

Researchers and authors Alan B. Krueger and Jitka Maleckova have released a new study questioning whether poverty and lack of education are root...

Some Sports May Lead to Unhealthy Behavior in Girls

Most people concede that sports are a good thing for both genders, but recent studies show that sports with an emphasis on body shape - such as...

R-Ratings Affect Habits

A recent study by Dartmouth Medical School researchers has found that kids who are not allowed to watch R-rated movies are at least three times less...

Is Generation Y Losing Faith in Institutions?

This year, most individuals have been scrambling to hold onto success and security while many of society's great institutions have been faltering in...

Consequence Change for CEO Crime

82 percent of corporate executives admit to cheating at golf and 72 percent believe that golf and business behavior parallel. -Starwood Hotels...

Apologize the Right Way

"With corporate credibility sinking to new lows, managers in the spotlight are stonewalling, denying, and taking the Fifth. Hardly any of them has...