“To Measure or not to Measure” Aubrey Daniels discuss the topic of measurement in organizations and why it is a critical part of helping performance improve.
Links:[1] http://aubreydaniels.com/system/files/media/thumbnails/Measurement%20Video%20Snapshot.GIF [2] http://aubreydaniels.com/system/files/media/files/Aubrey%20Daniels%20Discusses%20Measurement_002.flv [3] http://aubreydaniels.com/print/10269