“People learn more from their mistakes” is an old saying that should be put out to pasture. Not only is this statement untrue from a learning standpoint, but relying on people to make mistakes to…

Quiet Quitting is trending—on TikTok, in articles and blogs. Definitions vary but tend to include things like (1) worker disengagement, (2) a refusal to go “above and beyond,” and (3) a re-set…

I’m troubled by what seems like an accelerating trend in safety, and that is people touting the next great thing. Don’t misunderstand…I believe in constantly looking for ways to improve. Technology…

I recently talked to a client who was trying to gain commitment for some safety leadership improvements and was frustrated with the resistance he was facing from some of the management team. The…

It is an understatement to say that many organizations are running lean. The trend worsened during the pandemic and the current economic uncertainty seems destined to make matters even worse. While…

The pandemic created a lot of divisions between people. At many organizations one such division is between those who had to continue to go to the workplace and those who were able to work from home.…

Recently during a leadership workshop I was facilitating, a participant approached me at a break and told me he wanted more out of his direct reports. He wanted to know why his current approach was…

The messages and communications that leaders send to employees, particularly those on the frontline, are critical. A well put message can boost morale, inspire engagement, and improve relationships…

Tonight, in MLB Commissioner Rob Manfred's press conference regarding the end of the MLB lockout, he stated that relationships are important in business and that he would do better at that in…

The signs of an impressive continuous improvement (CI) culture were plentiful. Walls of the common areas were adorned with A3 problem solving papers and visual management boards were scattered across…

When it comes to influencing behavior in organizations, there are two truths that need to be considered. These truths relate to two major aspects of the organizational culture: the systems operating…

This is a reprint of a classic blog by Aubrey Daniels, from 2012.The origin of New Year’s Resolutions can be linked to pre-Christian times in Rome, thousands of years ago.  So every year about…

At Thanksgiving dinner my family does what many families do—we go around the table and share what we are thankful for. Not surprisingly, on the top of our lists are people. Family and friends support…

What companies do in the near-term to improve the employee experience will have a significant impact on their future success. “The Great Resignation” is causing a disruptive change in how companies…

There is an old saying that has always bothered me: If you want to go fast, go alone. If you want to go far, go together. If it's just a proverb to point out how important community is, I get it…

How many times a day does this scenario happen in your organization? A Manager walks into the office and asks one of his direct reports, “Did you review progress against the quarterly goals in your…

Agile project management methodologies are no longer confined to software development or technology companies. As rapid innovation creates the need for increased adaptability, organizations have…

Five U.S. Senators wrote to Amazon CEO Jeff Bezos on March 3, 2021 to express their concerns about surveillance cameras with tracking software being installed in some delivery vans operated by…