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… extra work you expend in correcting these issues adds no value to the customer and is a waste of your time and effort. It’s management muda. The scenario is a common one: after great effort and much time on a Kaizen Event or a Six Sigma project, a … or care whether the new process was being followed, the production people eventually stopped doing it. By integrating Performance Management into the implementation of Lean and Six Sigma, improvement gains can be sustained. Process Behavior … released book, Sustain Your Gains, The People Side of Lean-Six Sigma. Michael McCarthy: As an experienced Lean facilitator, performance improvement consultant, and corporate trainer, Michael McCarthy has worked with all levels of organizations, …
… … Managing Performance on the High Seas. Other Articles: Healthy Habits for the Elderly: A Study in Behavior Change, Safety: A Matter of Behavior, Straight Talking: The Art of Assertiveness, Institutionalizing PM at ConAgra Frozen Foods… … Performance Management Magazine, Spring 1992, Vol. 10, No. 2 …
… … The Compensation and Performance Link: An Overall System at Techneglass. Other Articles: Meetings: Making Them Worth Your While, Birth of a Measurement System: The Daily Sports Scorecard, Tape-Craft’s Journey to Excellence, ConAgra’s Feedback Tree… … Performance Management Magazine, Summer 1995, Vol. 13, No. 3 …
… Production and Quality: From Reactive to Proactive, Bridging the Gap Between Reinforcement and Rewards, Redesigning the Performance Appraisal Process, Our Emperors Have No Clothes… … Performance Management Magazine, Winter 1966, Vol. 14, No. 1 …
… Other Articles: The Behavioral Link to Bottom-Line Results (An Intervention at Ford Motor Company), March Madness: Making Performance Feedback Fun, Quality Control: The Key to Effective Training Design, PM Update… … Performance Management Magazine, Spring 1966, Vol. 14, No. 2 …
… Incentives (Recent Research from Western Michigan University), Behavioral Briefs, The Future of Organizational Behavioral Management: An Interview… … Performance Management Magazine, Summer 1996, Vol. 14, No. 3 …
… Works: Blue Cross and Blue Shield of Alabama and the PM Promise. Other Articles: Change Zones: A Fundamental for Change Management, The Three-Legged Platform and Its Role in Business Productivity, PIPs Instrumental in Changing Behaviors at Sprint, Behavioral Safety… … Performance Management Magazine, Winter 1998, Vol. 16, No. 1 …
… … Employee Involvement: A Means or an End? Other Articles: Performance Teams are “Pumped Up” at Ford, Taking PM to the Bank, A Positive Change of Face, The “Hurry Sickness”, PM Magazine Essay – Rediscovering the Work Ethic, Have you “managed” to do your part? … Performance Management Magazine, Winter/Spring 1984, Vol. 2, No. 2 …
… Brain Brawlers, Part II, A Meeting of the Minds Results in Meeting the Goals, What’s New in Reinforcement?, The Power of Performance… … Performance Management Magazine, Fall/Winter 1984, Vol. 3, No. 1 …
… … Kodak Develops Quality Management. Other Articles: MeritCare Magical Mystery Tour, The Career of Fortune Game, PM and the Sliding G.P.A., Big Bob’s Crew, One Notch at a Time – Installing PM is a Cinch at Tape-Craft, On-The –Road Resistance… … Performance Management Magazine, Winter/Spring 1988, Vol. 6, No. 1 …
… … Pay for Performance as Pie-Comp – The Case for Contingent Compensation. Other Articles: Fitness for the Long Run, Breaking Ground, … Who’s Shaping Who? Parents and Children Changing Behaviors, Casting for Quality at NCR, Learning to Learn with PM… … Performance Management Magazine, Spring/Summer 1988, Vol. 6, No. 2 …
… … Management Involvement in PM. Other Articles: Making Room for Our Customers, 3M’s Mechanized Warehouse Ups Productivity with … Preventing Back Injuries at an Institutional Infirmary, What Price This Glory? – PM Makes “Sport” of Life… … Performance Management Magazine, Fall/Winter 1988, Vol. 6, No. 4 …
… Reinforcers – The Good, The Bad, & The Ugly. Other Articles: Creative R+ and Feedback “In the Bag” at IP’s Camden Mill, Performance Pay – An Evolving System at Spectrum Center, Reinforcing Emergency Response Time – A Multiple Baseline, Henredon Furniture Industries – A Sampler of PM Applications… … Performance Management Magazine, Winter/Spring 1990, Vol. 8, No. 1 …
… Traps in Business, PIP Effectiveness, Reviving a Fading Tangible, Certification at Kodak Apparatus Division, Matrix Management, Extinction Can Aid Creativity, Controlling the Immediate environment… … Performance Management Magazine, Fall/Winter 1990, Vol. 8, No. 4 …
… Internal Auditing: Discovering the Power of QM, Quality on Trial, PECo Meter Readers: Going the Distance with Quality Management… … Performance Management Magazine, Spring 1993, Vol. 11, No. 2 …