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… accidents.” This definition of behavior-based safety stems from the fact that in many articles, behavior-based safety is said to have begun with research conducted by Herbert William Heinrich, who worked for Traveler’s Insurance Company in the … mining in Utah starting in 1972 where they showed that with the use of a token economy, improvement in safety results were maintained for over 12 years. Komaki, et.al., [vi] showed the positive effects of feedback and reinforcement on the safety of …
… Deadly Decisions: An Interview with Dwight Harshbarger Deadly Decisions: An Interview with Dwight Harshbarger BY Gail Snyder Download PDF file In our media-intense universe, news about industrial catastrophes reaches us within minutes. We … to behavioral safety specialist, Dr. Dwight Harshbarger, the past predicts the present, serving as a dire warning against complacency. In his many years working with business and industry, specializing in strengthening quality and safety … most of them black, and all of them poverty stricken. Their charge was to dig a three-mile-long tunnel through Gauley Mountain to channel the energy-making powers of the New River to generate electricity for Union Carbide’s factories. In a …
… strategy should include antecedents, but not be limited to them. People Respond to Consequences That are Immediate and Certain But Tend to Discount Consequences Which They Perceive to be a Future and/or Uncertain The implication of this fact is that a strategy that places primary consequences in the distant future and makes the … to determine the overarching objective. For safety there are two possibilities, but only one viable choice. Accident containment is an approach that focuses on accidents, hazards and unsafe behaviors. The goal is the elimination or containment …
The Role of the Establishing Operation in Performance Management: Changing the Value of Consequences
… of Consequences BY Judy Agnew, Ph.D. Download PDF file So, you've been through some basic Performance Management (PM) training and you used Performance Management in your organization for months. But, sometimes when you attempted to improve … the other department was getting reduced the value of the social reinforcement that had previously been effective and explains the decrease in performance improvement. As a more complex example, imagine a small manufacturing plant in a remote … with headquarters in another state. The managers and supervisors in this plant have completed Performance Management training and are actively measuring a variety of plant performance measures including profitability. All employees of the …
… by co-workers. Feedback to workers could be frequent and often immediate. Factory workers, equipment operators, and maintenance personnel often worked in teams or at least in proximity to one another. Behavioral improvement in these settings … is often “hit or miss” and inefficient. Companies may place “How’s My Driving” placards on the backs of their trucks or trailers to solicit feedback from the public. Most such feedback is in the form of complaints, which may or may not be reliable or truly representative of a driver’s behavior. Another method is supervisor …
… Sustainability is More Than a Movement: Where’s Behavior? Sustainability is More Than a Movement: Where’s Behavior? BY Dr.Aubrey C. Daniels Download PDF file We all know about going … the area that will in the long run produce the most significant changes in how we live in our world. All the efforts aimed at being green, sustainability, carbon-neutral and climate neutrality depend on the behavior of many people. Global …
… wonder whether the world is being run by smart people who are putting us on, or by imbeciles who really mean it. –Mark Twain When companies take a nosedive, often due to a series of executive decisions that in retrospect seem obviously … the ability to make good decisions in a leadership role is not shaped so much by the environment but hardwired into the brains of those who end up leading our corporations. In a somewhat shortsighted approach many authors who write about … the winds of war, or a change in our culture are all results of decision making at some level. Still, as one pundit said, “Bad decisions make good stories.” If we simply watch the evening news we might observe that people have a tendency to …
… Decision Making in Uncertain Times: An interview with Donald Hantula, Ph.D. Decision Making in Uncertain Times: An interview with Donald Hantula, Ph.D. BY Download PDF file Decisions made in organizations can seem baffling, even infuriating, especially during times of downturn and uncertainty. John Thain, CEO of Merrill Lynch, for example, recently gave away billions in bonuses and redecorated his office to …
… FMC Mines with Safety FMC Mines with Safety BY Gail Snyder Download PDF file Treasures show up in the most surprising places. Take the ancient basin of a once 20,000 … 800 hardworking people at FMC produce between 3 and 4 million tons of soda ash per year; that’s approximately 70 to 100 railcars each day! The fact that FMC has mined more miles of underground tunnels than there are miles of streets in San … safety has always been the top priority, in the late 1990s and early 2000s the OSHA recordables were running high,” he explains. “Even one injury is one too many, and we have always been committed to making FMC Green River as safe as possible.” …
… tons of food products have been thrown out of food banks, disaster relief centers and private homes in an effort to curtail the damage. As the story unfolds and the reports continue to emerge, the picture just gets worse. There is nothing … at the plant, the complete lack of safe practices, the abysmal decisions of management that included shipping knowingly tainted products, and the deplorable physical environment in which peanut products, served daily to millions of Americans, have been manufactured. Now we know that another PCA-owned plant, this time in Texas, also …
… array of disconnected measures? The conventional measurement system may create unrelated or even competing goals. This fails to foster synergy across areas and levels of the organization, and essentially describes the elephant piece by piece. What is needed, then, is an integrated measurement system available to all. A system that communicates goals, directs performances, and provides feedback on how well goals are being … it has been highly promoted as a more effective healthcare model than the traditional reactive model driven by patient complaints. Preventive care has been shown to be more effective because the problem is often in its early stages and more …
… Critical Role of Behavior BY Cloyd Hyten, Ph.D., CPT Download PDF file Food contamination problems as recent as salmonella-tainted peanuts from a Georgia plant have raised the public ire and questioned our confidence in corporations to insure food safety. Cindy Ashworth and Darnell Lattal have written a piece addressing the failure of senior leadership to make the right choices to prevent public harm (see NUTS! When Leadership Abandons Ethics in …
… in the development of expertise as opposed to some innate intelligence or talent that is often assumed to be beyond ‘training’. In fact, however, it cannot be hours or years of practice that makes the difference. Practice, yes; hours of … or behaviors that make up that habit or skill. In addition and most critically, the behavior that you want to occur again, must be positively reinforced during the building of habits. Repetition alone, outside of a deliberate plan by which … a defensive back in football showed an improvement in accuracy of responding to offensive sets from 25 to 95% but their training involved 640 trials! In a study at ADI in training customer service reps, training time was reduced from 44 days to …
… personal freedom, and as individuals, we tend to get pretty testy when we sense that our freedom to choose may be constrained. On the other hand, people often make important choices that harm their well-being and that of people around them. Think of the spectacular failures of New Year's resolutions and of society-level imbalances between saving and spending money. In business, this … responsible for systems designed by human beings. At the core of Nudge are these basic principles. Principle #1: "Two Brains" Frances Bacon remarked, "Nature, to be commanded, must be obeyed," and this applies to human nature as well as to the …
… as fast as the paper piles on his desk. And that’s where they found him the following Monday, passed away in his office chair. The cause of death was a massive heart attack, but the underlying culprit was stress. This sad, but true story … the affects of stress on both physical and mental health, an unspoken view, not only of management, but often employees remains: “If you can’t stand the heat, get out of the kitchen.” The workplace itself, the interactions with bosses and with … with stress. (American Psychological Association 2005) More than a third of workers (36 percent) say physical illness and ailments are a cause of stress at work. (American Psychological Association 2005) Nearly one-third of workers say that …