Narrow down the results
… Who Really Bats 1000 Anyway and Why Change Efforts Fail Let’s start with what you have. If leaders were to use baseball-style measures of success, most would agree that batting … Most would consider somewhere around 250 to be about as good as they can expect. The stories related to the success or failures of change initiatives are quite common. There are those who historically have false starts. Change efforts begin … but seem to fade over the initial fanfare. Others repeat a cycle of new change efforts every 6 months. When the latest one fails, they start a new one in search of that silver bullet--the one we all know doesn’t exist. And then finally, there are …
… of behavior analysis and assisting my clients in the process.” Judy is the author of Removing Obstacles to Safety (with Gail Snyder) and Safe By Accident? (with Aubrey Daniels). A native of Calgary, Canada, Judy earned her BA, MA, and Ph.D. in … of behavior analysis and assisting my clients in the process.” Judy is the author of Removing Obstacles to Safety (with Gail Snyder) and Safe By Accident? (with Aubrey Daniels). A native of Calgary, Canada, Judy earned her BA, MA, and Ph.D. in …
… asks a few questions, (hopefully) listens, identifies needs, shares benefits, anticipates and overcomes objections. The failure of a sales process is found in what most lack: fully exploring the power and impact of customer behavior and … people to develop a brief contingency plan for if they strike out with their initial plan. Reviewing what the customer said and did and connecting that to what the sales person did to get that response goes a long way towards positioning the … asks a few questions, (hopefully) listens, identifies needs, shares benefits, anticipates and overcomes objections. The failure of a sales process is found in what most lack: fully exploring the power and impact of customer behavior and …
… Coaching Your Way to Safe Habits Much of ADI’s consulting work focuses on designing strategies to accelerate and sustain good practice throughout the workplace. We strive to help people develop true fluency—the ability to do the right thing … and a few behaviors for each individual that manages others. These pinpoints should reflect “support behaviors” or, said differently, those actions that will help others be successful. Focus your effort on shaping 1-2 good habits. Ask, “ … and focus on strengthening those 1-2 critical behaviors. Habits are built one step at a time—but they build quickly if certain conditions exist. Build in some brief but dedicated time to look for, observe, model, and ask about the 1-2 behaviors …
… money; it comes from the taxpayers. I have written on the problem of government spending before and will doubtless, do it again. I have stated that government spending will continue to grow because the contingencies favor more spending with little … money; it comes from the taxpayers. I have written on the problem of government spending before and will doubtless, do it again. I have stated that government spending will continue to grow because the contingencies favor more spending with little …
… not the least is what we could do in America’s classrooms. The thought occurred to me recently: How long does it have to fail before someone realizes that the time for tweaking the current education system it over? By the government’s own … not about parents, the government or society as a whole. It is about fundamentally changing how children are taught. That said, a news item about doing homework in class caught my attention this week. Salman Khan [i] , who founded Kahn Academy in Mountain View, Ca. has flipped homework and class work by putting the lectures on the internet, as homework, and then doing what …
… Has the Daily Deal Lost Touch? It would go against logic to think that companies wouldn’t consider the customer first, especially today. Yet, I was surprised to read in … article, Do Groupon and LivingSocial Do More Harm than Good? that despite taking in close to $3 billion in 2011, these daily deal providers seem to be declining after their meteoric rise. While the concept seems simple, spend $20 to receive $40 …
… (productivity, quality, sales, etc.). Design the scorecard to improve these results without regard to what data are available. Then capture the data or compromise. Don't design the scorecard exclusively to what data are currently available. The performance measures should "mirror" the real world. Try to design scorecard measures as though the … (productivity, quality, sales, etc.). Design the scorecard to improve these results without regard to what data are available. Then capture the data or compromise. Don't design the scorecard exclusively to what data are currently available. …
… Don’t Ruin My Basketball With Your Mega Millions Jackpot WVU Mountaineer play-by-play announcer @TonyCaridi tweeted this morning, “If you won the Mega Millions lottery….what 3 hoop officials … would be a better place if fans could limit their exasperation and verbal tirades to bad passes, poor shot selection, and air balls. I felt that I was now destined to win the Mega Millions jackpot so I could save NCAA athletics and bring joy to the hearts of Mountaineer fans everywhere. The dream didn’t last long. I heard a voice next season asking me, “What were you thinking?” I …
… that sticks. In Rapid Change: Immediate Action for the Impatient Leader (Publication date: April 15, 2012) , author Joe Laipple argues that the key to spurring lasting change in today’s fast-paced business world lies not in the latest management … Based on more than two decades of work implementing rapid change programs at companies like Comcast, Aflac, and NASA, Laipple reveals how to leverage the science of behavioral change so that it can be used quickly, easily, and with impact. At the heart of Rapid Change is Laipple’s; The 3-Minute Meeting ® an unexpected approach to both staff and time management that will be welcome news to …
… employers. It is rarely as simple as it seems. In a March 12, 2012 memorandum from OSHA Deputy Assistant Secretary Richard Fairfax , Regional Administrators and Whistleblower Program Managers were warned to be on the lookout for several employer … such as disciplining employees for getting injured regardless of the circumstances surrounding the injury, or for failing to report that injury in the time or manner prescribed by the employer, or for violating a rule in the course of … that incentive for him-/herself or for a group of people, such practices would be considered “unlawful discrimination” against a worker’s right to report injuries and invite further scrutiny from OSHA investigators. Companies must be careful how …
… Tyler, asked me the other day during a discussion about the pay for performance bounty escapade, “What is $1000 to a millionaire?” That is like saying to your buddy at the bar, “Betcha a dollar.” The supposed $10,000 bounty on Bret Favre would have … players out of games” constitute an “illegal” hit which usually results in a $25,000+ fine-chump change to a multimillionaire. No, it wasn’t about the money. Too bad former Saints Defensive Coach Williams didn’t understand that. He could have saved some money. If it wasn’t about the money, what …
… than nuclear radiation. I say that because a lot of what employees do at nuclear power plants is to monitor, inspect and repair equipment. What happens when you monitor something that, because of high reliability, never changes? The non-scientific … Inattention is the one that is most pervasive and dangerous. Under extinction there is a slowing response to changes, failure to see small changes, insensitivity to them and uncharacteristic emotional reactions to the behaviors of peers and … many jobs involve monitoring reliable processes. The well-publicized examples of sleeping on the job that occurred in the air control towers last year are examples of what happens when there is no reinforcement for looking at the monitors. When …