Narrow down the results
… by their attitudes by making the class just fly by. It was a short week. Learned a lot. Thank you. Thanks. I can't wait to implement what I have learned!! I feel I learned much more than I ever expected. It’s applicable in all aspects of my … folks! Thanks. Thought the class would drag on, it did not. I am very glad that I came. Awesome class. This is the best training class I have taken because of the practicality of it, it makes sense! Good tools. The week went fast. Fantastic … me significantly! Already has, in fact – spent last night dreaming of where R+ occurs in random situations. Excellent trainers. Probably the most useful class I’ve ever taken. The teaching techniques and knowledge base of the facilitators made …
… A Reversal of Fortunes: Who is Really Appraised By the Performance Appraisal Process? Now, I know I’ve said this before but, just because something is printed in HBR doesn’t necessarily make it true or valuable. I was reminded …
… Gambling with Safety Why companies unknowingly put themselves at risk It’s probably a fair statement to say that companies are interested in supporting a safe work environment in their organizations. But it is … in order to manage all aspects of safety. … Why companies unknowingly put themselves at risk It’s probably a fair statement to say that companies are interested in supporting a safe work environment in their organizations. But it is …
… you should do: Increase the frequency of positive reinforcement for desirable behaviors as they occur in the workplace. Pair reinforcement with existing measures. How to Measure: There are two basic ways to measure: counting and judging. … as the best way to measure because it is more objective. When you can, you should count. Be warned, counts that are not paired with positive reinforcement when improvement occurs will give you only marginal improvement. When you establish a … One of the most frequently used, yet ineffective, measurement methods is ranking. Any method that sets one employee against another is counterproductive to getting improved employee performance across the board. In ranking, there can be only …
… that an organization is safe. Due to decades of improvements, the hazardous conditions and at-risk behavior that remain in many organizations today only occasionally result in incidents. Going a month, a year, or even several years without … that an organization is safe. Due to decades of improvements, the hazardous conditions and at-risk behavior that remain in many organizations today only occasionally result in incidents. Going a month, a year, or even several years without …
… Twitter: More Than a Social Platform—An Effective (and Cool!) Tool for Building Fluency in Pinpointing Without fail, one of the most challenging tasks managers and leaders face in building coaching fluency models is developing pinpointing skills. I see it consistently with my new clients during their upfront training sessions, as they struggle with being clear about “what they want”. What they come to learn is that guiding them … performers shape their responses to “fit” the Twitter requirements. (More on this phase in my next posting). … Without fail, one of the most challenging tasks managers and leaders face in building coaching fluency models is developing …
… or ‘rules of conduct’ can impede a feeling of wellbeing. But, what we have seen, post-tsunami, from the people of Japan paints a picture of a broad set of rules of culture unlike most. The 10 items listed below came to me from a friend in Singapore who said she got it from someone in Malaysia, but beyond that, the original author is not known. This list states the value and, … CALM: Not a single visual of chest-beating or wild grief. Sorrow itself has been elevated [ although grief was present and pain was visible; there are many ways to express pain ]. THE DIGNITY: Disciplined queues for water and groceries. Not a rough …
… behavior (e.g., doctors washing their hands in front of patients) or an undesired behavior? And, why do people sometimes remain quiet even when they observe someone engaging in behavior that could (or will) negatively impact others or themselves? … for desired behavior, not just correcting undesired behavior. Dowd’s article focuses on correcting doctors when they fail to wash in front of you, but she doesn’t mention what patients should do when doctors do wash their hands in front of … behavior (e.g., doctors washing their hands in front of patients) or an undesired behavior? And, why do people sometimes remain quiet even when they observe someone engaging in behavior that could (or will) negatively impact others or themselves? …
… with clients in mines, this show causes much discussion—much concern. Safety issues evident in the first few episodes raise questions about the real effort to keep each other safe. An operator moved equipment, crushing the power cable and … mines. Supervisors in the Coal series say “Let’s work safe today” but there appears to be no focus on establishing and maintaining safe behaviors, in fact a dangerous disregard for all—even when it is clear that, as the TV camera captures, there …
… Eliminating Rare Errors – Even Sleeping Air Traffic Controllers It’s happened again! An air traffic controller deliberately made his bed and slept in it while 7 different aircraft were trying to safely land at a …
… Error An irony in safety is that many organizations with exemplary safety records have a higher risk of a catastrophic failure than do organizations that are actively working to improve their records. Complacency can accompany high safety … technology can detect the potential for rare errors and offers ways to insure that processes have integrity that is sustainable over the long haul. Learn about Workplace Safety and ADI's Safety Solutions … An irony in safety is that many organizations with exemplary safety records have a higher risk of a catastrophic failure than do organizations that are actively working to improve their records. Complacency can accompany high safety …
… Philosophies to Business: A Lesson for Us All Just recently I was asked to comment for an article that was published on Mainstreet.com, Famous Sports Wisdom to Use at Work . This was no far stretch for me as I have collected various quotes … personal. If you don’t think so, do something to upset your star performer and watch what happens. Yogi Berra: “The future ain’t what it used to be.” Organizations create the future by the behavior they positively reinforce today. It used to be … hard work and accomplishments were rewarded but today we tend to reinforce everything that moves. Therefore the future ain’t what it used to be as Yogi correctly asserted. Lance Armstrong: “A boo is a lot louder than a cheer. If you have 10 …