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… Marcia Reynolds titled, When Women Talk about Themselves, They Earn More , it reminded me of something my actress daughter said jokingly that characterized many people she met in the acting business in Hollywood, “I’ve talked so much about me, why … how best to use me.” I don’t like her already! Do you? Wouldn’t you hate to be stuck talking to this woman at a cocktail party or even during a break at a management meeting? Listening to fingernails scrape a blackboard would be more tolerable. Reynolds states that, “They (female executives) possess special and …
… analyzing performance reviews, feedback surveys and nominations for top-manager awards, they correlated phrases, words, praise and complaints.” He also reported, “Once they had some working theories, they figured out a system for interviewing managers to … factor. How many thousands of employee hours and company resources did it consume to come to this conclusion? Google now trains managers based on the results of this study. Quotes from a couple of managers who had been through the training speak …
… Steve Jobs: Recent Appearance Raises the Question of Legacy Planning Sure the Apple community was thrilled yesterday when the man who runs what is arguably … and lose sight of them as human beings with identifiable qualities and a tangible vision that can be nurtured and sustained throughout the rest of the company. The best legacy plan is one that understands a leader’s greatness in terms of very … and lose sight of them as human beings with identifiable qualities and a tangible vision that can be nurtured and sustained throughout the rest of the company. The best legacy plan is one that understands a leader’s greatness in terms of very …
… Aubrey Daniels, to Draw on Principles and Practices Outlined in "Safe by Accident" Atlanta, GA : The authors of a widely praised new book championing behavioral science as the key to workplace safety will host a series of webinars that promise to … risky habits and rare errors, and how to foster long-lasting, effective safety practices The series is inspired by the pair’s recently published book Safe by Accident? Take the Luck out of Safety. Drawing on decades of research and work with … rates. Fast becoming an indispensible manual for anyone responsible for their company’s safety systems, the book has been praised and cited in a wide range of outlets including Investor's Business Daily, Chief Learning Office r , and Occupational …
… approach. A science-based coaching approach is ideal for organizations that are looking to: motivate their workforce retain their best performers improve teamwork and employee engagement reduce variability in how work is done clarify … increase performance standards The result will be employees spending more time doing what it takes to achieve and sustain your business goals. … Coaching, like leadership, is one of the most highly ‘Googled’ terms today. It wasn’t long … approach. A science-based coaching approach is ideal for organizations that are looking to: motivate their workforce retain their best performers improve teamwork and employee engagement reduce variability in how work is done clarify …
… developing frontline employees is the most important part of the front-line supervisor’s job, but how they go about their daily management activities and more importantly how they engage and observe their front line employees is key to the level … sound like a robot—I don’t think you are hearing me.” How many “take-over” calls do your frontline supervisors handle on a daily basis? Are the customer requests that become escalated of an unusual nature? Do they require specific technical … an entire escalation or customer care unit to handle those “difficult “customer requests? Do your frontline coaches complain about how “busy’ they are yet never seem to get to do their “real” job? How is the frontline coach’s job described by …