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… OOPS #7: "You Did A Good Job, But..." Audio file The meanest, most contemptible kind of praise is that which first speaks well of a man and then qualifies it with a "But," -- Henry Ward Beecher (1813-1887) … The meanest, most contemptible kind of praise is that which first speaks well of a man and then qualifies it with a "But," -- Henry Ward Beecher (1813-1887) … …
… Pitfalls of Performance Appraisal Hated by employees and leaders alike, performance reviews, typically handled annually, are not productive or … focus on as it relates to evaluating employee performance. … ADI … Organizational Solutions … Pitfalls of Performance Appraisal …
… Change™ , the managers and representatives of this franchise excelled in a less than ideal situation. As Jackie, field training manager, explains, “We knew that our people would have to get jobs in other areas, so their sales performance in the last year of the … to the test. “We talked with managers, for instance, about what changes they wanted to see in their representatives,” explains Jackie. “We found that the reps were walking out after delivering information and didn’t really ask for any action on …
… efforts but we never finish them. It takes too long. It becomes too difficult. And we usually don't have the patience to wait months for things to start to change. Besides, in the end, we have the same meeting every week! These thoughts may cross … than a few people’s minds as they endure yet another pointless meeting while silently worrying about the real work that awaits them outside the conference room doors. One manager summed it up this way, “I’m sick of hearing about plans. I want to … am I trying to accomplish? “The first step is to have people describe their coaching plan in a minute or less,” says Joe Laipple, behavior change specialist. “We’re not aiming for world peace here and we don’t want a plan that takes six months to …
… identified safety, production and quality priorities for its large textiles mill in South Carolina. However, the company chairman realized that the missing component was a unifying strategy to direct and maintain the viability of each performance improvement initiative used at the mill. Solution Implemented: The mill’s Chairman of …
… Manifesto: How to Get Things Right by Atul Gawande three things occurred to me. The first was a joke someone sent me in e-mail last week. “ A man is recovering from surgery when the Surgical Nurse appears and asks him how he is feeling. 'I'm O. K. … I didn't like the four letter-words the doctor used in surgery,' he answered. 'What did he say?' asked the nurse. He said, 'Oops!' The second was a quote by Norman Cousins, longtime editor of the Saturday Review. A fter being hospitalized with ankylosing spondylitis, he said, “I soon realized a hospital was no place for a person with a serious illness.” I would certainly not recommend The …
… we'll in turn expand our product offerings for international customers, with translations of our best selling books and training tools. Check back often to see what's new. French En Sécurité Par Accident ? $29.95 Spanish ¿Seguro Por Accidente? …
… performers, there were many. Often the difference between Gold Medal Performance and Bronze was a second or less. I said skilled rather than talented because in post event interviews when asked how they medaled, I never once heard an athlete say, “I guess it was just God-given talent.” They all said the reason they won was because they had trained very hard for the last four or more years. I think the problem is that they made their performance look incredibly …
… Then another leader emerges, or re-emerges, to say he knows the way out. After passing familiar landmarks along the trail, the followers realize the new leader is really no better than the last. While some long for the last leader, some say that the new leader just needs more time to find the way, and others claim that only a new leader can ever hope to take them in a direction that will solve their problems. A friend from New … and working on it while we in the West are flying around the world attending conferences at exotic resorts exchanging hot air and dreams. Dreams without money (China has got the purse) are called hallucinations and it is a sign of senility to …
… Management by the Government Last week Neil Borofsky, Special Inspector General of the Troubled Relief Asset Program, said that a number of the bail-out’s key goals “have simply not been met.” The question I have is who outside of Washington thought they would be met. … not? What gets rewarded gets repeated. They fact that they continued to do what they had always done was proof that the bailout, even if inadvertently, provided reinforcement for those behaviors. In an interview on Fox news Barosfky said that …
… of OBM. Great instructors, great staff. Drew Serrecchia, Learning & Development Manager, C&W Services Coming into this training I thought this was more on discretionary effort. After being through this I was really engaged on how behavior leads … Robert Delgado, Regional Safety Specialist, C&W Services I have been through high school, college and Lean Six Sigma training and nothing compares to the usefulness of this training in your workplace or home. Paul Adermann, Black Belt Project Leader, Malt-O-Meal Company An intensive learning …