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… TV’s Top Bosses From Mary Tyler Moore to Mad Men, the workplace has served as the setting for many of television's most acclaimed and beloved series. It's no wonder. The office provides the ultimate backdrop for observing human behavior in all its … the horizon, I thought it would be both fun and revealing to look at how five of our favorite television bosses stack up against the 13 common management mistakes highlighted in Oops! Over the coming weeks, I'll be adding to the list with other … of positive reinforcement that provides ongoing positive reinforcement for everyone who goes above and beyond their daily activities. Liz Lemon (Tina Fey) - 30 Rock Made OOPS Mistake #12 - Downsizing What went wrong: When Liz must reduce …
… vigorously examined (pursued, and deployed). 2. Skilled people are often in short supply but people with the talent and brains to develop skills are most likely already in your employ. 3. Each incident of non-contingent reinforcement is a plank … method it can be for creating the illusion of progress while producing confusion, inefficiency and demoralization. (Gaius Petronius, AD 66) 4. We cannot command nature except by obeying her. (Francis Bacon) 5. Any frivolous use of money … vigorously examined (pursued, and deployed). 2. Skilled people are often in short supply but people with the talent and brains to develop skills are most likely already in your employ. 3. Each incident of non-contingent reinforcement is a plank …
… in the development of expertise as opposed to some innate intelligence or talent that is often assumed to be beyond ‘training'. In fact, however, it cannot be hours or years of practice that makes the difference. Practice, yes; hours of … or behaviors that make up that habit or skill. In addition and most critically, the behavior that you want to occur again, must be positively reinforced during the building of habits. Repetition alone, outside of a deliberate plan by which … a defensive back in football showed an improvement in accuracy of responding to offensive sets from 25 to 95% but their training involved 640 trials! In a study at ADI in training customer service reps, training time was reduced from 44 days to …
… Dirty Trick I knew that OOPs ! was going to be controversial when an executive who was asked to review the manuscript said, "I found myself getting angry as I read it." Of the 13 management practices that waste time and money that I cover in … I just heard an interview on NPR with New York Philharmonic conductor Lorin Maazel about his impending retirement. He said that after his last rehearsal with the Philharmonic, one of the musicians said they had been waiting for Maazel to lose his temper once and he never did. He said, "I was very pleased with that …
… defines it as a, “psychological phenomenon in which a person repeats a traumatic event or its circumstances over and over again. This includes reenacting the event or putting oneself in situations that have a high probability of the event occurring again.” This is exactly what Citi is doing. They are repeating the mistakes of the past, only this time they are actually … the long term viability of the organization. The consequences of stock options are way off in the future and very uncertain. I have written more about this in my book, OOPs , but in a nutshell, I predict that increasing salaries to offset …
… they have no intention of quitting. But in any event, once they have a list, what will they do? Will they give them a raise, a new benefit, a promotion or a new title? Any one of these actions will create more problems for the company than it … Early start leaders may have been highly reinforced for novelty and bringing ideas to life—but now, their value lies in sustaining the entity. The excitement may appear to be ‘gone’. Lack of excitement in the workplace is not a function of what … fun as Google has. These things may be appreciated but are not the essence of a meaningful, satisfying job. Time and again, people stay in a workplace that recognizes what they do in meaningful ways. Size or age of the organization is not the …
… Oops #3: Performance Appraisals Audio file The 3rd Management Practice That Wastes Time & Money: Performance Appraisals. … The 3rd Management Practice That Wastes Time & Money: Performance Appraisals. … Oops #3: Performance Appraisals …
… Talk Does Not Cook Rice On hearing of the North Korea test of a nuclear bomb, Obama said, "The U.S. will take action." I hope he will. However, I am afraid that he meant that he will get other people (U. N. and China) to tell North Korea to stop their nuclear program. The title of this post is a Chinese proverb which contains a scientific discovery about behavior: antecedents don’t cause behavior, i.e., telling someone about consequences …
… that people like Mr. Caulkin don’t have even an elementary understanding of behavior -- how to get behavior and how to sustain it. The excitement is that because our business is about helping business people understand and apply the science of … change—desired or undesired—is another issue, but he clearly does not see that. He says, " The bonus culture is so ingrained it comes as a shock to find – it’s worth spelling it out – that evidence to show monetary incentives improve … change and most of what reaches the news is behavior that is not productive or desirable. If you Google, executives in jail, you get about 10 million hits. But to say it again, it is not the fault of the bonus, but of its design and …
… Is Management Broken? In an article in Fortune Magazine (May 11, 2009) called, How Business Can Stand Tall Again, David Gergen quotes Bill George, former CEO of Medtronic as saying that the cause of today’s economic crisis is "failed leadership." Gergen says that public scandals and other management behavior of the last few years have destroyed the … What kind of answers do you think I would get from most managers to the following questions, "What are the standards against which you evaluate management effectiveness?" "What is your management process?" Or "Explain the science behind your …
… to prepare a budget, how to manage profitability, you can list them on the matrix and set a criterion level to trigger a detailed performance improvement plan, for example, two months with no improvement. In my book Performance Management , I have … to prepare a budget, how to manage profitability, you can list them on the matrix and set a criterion level to trigger a detailed performance improvement plan, for example, two months with no improvement. In my book Performance Management , I have …
… I understand that there were many considerations involved in making the decision to close the plants, the question still remains, "Why did they not do it earlier?" The answer may lie in the fact that automakers book revenue when they produce and … I understand that there were many considerations involved in making the decision to close the plants, the question still remains, "Why did they not do it earlier?" The answer may lie in the fact that automakers book revenue when they produce and …
… officers were older than me. After making several mistakes by listening to what turned out to be bad advice, my Captain counseled me that I was chosen to be an officer for a reason. That is, that my training, experience and ability to manage people was better for the job than those that I managed. If you are chosen for the … officers were older than me. After making several mistakes by listening to what turned out to be bad advice, my Captain counseled me that I was chosen to be an officer for a reason. That is, that my training, experience and ability to …