Performance Management Textbook Resources for Students

Chapter 1

• ADI Articles, Media, Video and Infographics

Chapter 4

• Book: Leadership from an Operant Perspective

• Clip from movie: Horrible Bosses

Chapter 5

• Article:  PM Turns the Table on Loss Prevention: Performance Management Magazine, Summer/Fall1983, Vol. 1, No. 4
• Article: Pushing off PM at Pier 1: Performance Management Magazine, Spring/Summer 1987, Vol. 5, No. 3
• Article: Taking It to the Bank at Southern Bell: Performance Management Magazine, Fall 1993, Vol. 11, No. 4

Chapter 7

• Article: Preventing Back Injuries at an Institutional Infirmary: Performance Management Magazine, Fall/Winter 1988, Vol. 6, No. 4

Chapter 10

• Important information regarding PIC/NIC Analysis®
• Article: Healthy Habits for the Elderly: A Study in Behavior Change and Safety: A Matter of Behavior: Performance Management Magazine, Spring 1992, Vol. 10, No. 2

Chapter 11

• Article: Just for Laughs—A TV Show
• Article: Who Do You Trust WSJ

Chapter 12

• Video clip: Boy Tantrum

• Article: Tomorrow’s Performance Managers: Performance Management Magazine, Winter 1994, Vol. 12, No. 1

Chapter 13

• Article: PM Certification at AG Communication Systems Corporation: Performance Management Magazine, Summer/Fall 1990, Vol. 8, No. 3 

• Article: Customer Service:Measurable Quality at The Orange County Register: Performance Management Magazine, Spring 1994 , Vol. 12, No. 2 

Chapter 14

• Article: March Madness: Making Performance Feedback Fun: Performance Management Magazine, Spring 1966, Vol. 14, No. 2

Chapter 15

• Article: “Fast Company: Wooga, A Case Study in No-Cash Bonus Cultures
• Article: The Brag Street ”: Performance Management Magazine, Fall/Winter 1983, Vol. 2, No. 1 

Chapter 17

• Eisenberger (learned industriousness)

Chapter 18

• Article: Changing the Face of the Auto Industry PM Magazine Volume 7 Number 1
• Article: Shaping Employee Responsibility

Chapter 19

• Article: A lesson from “Pacman” about Punishing Good Performance: Performance Management Magazine, Fall 1982, Vol.1, No. 1
• Article: Mushrooms:Performance Management Magazine, Spring/Summer 1987, Vol. 5, No. 3 

Chapter 21

• Article: Employee of the month sad it’s already the 19th -The Onion
• Article: Improving Food Quality at Red Lobster: Performance Management Magazine, Summer/Fall 1990, Vol. 8, No. 3

Chapter 22

• Article: About Organizational Behavior Management (OBM)

Chapter 23

• Video: Behavior-Based Safety Origins 1950 General Motors
• Article: A New Safety Culture Progressive Railroading November 2012

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