Strategy Execution
What is the improvement opportunity?
The business media has reported that only 1 out of 10 companies that design an effective strategy successfully implement that strategy. Were the right champions in place to drive the strategy? Were the required behaviors understood and communicated to those affected? Was a positive accountability system built in for its execution? Organizations that do not systematically develop and implement approach to the execution of their strategy are prone to fail.
How can ADI help?
ADI partners with organizations to build a behaviorally sound and executable strategy. At the outset, we ensure that the behaviors required at all levels of the organization are clearly defined, that feedback and positive accountability systems are in place to support those behaviors, and that success along the way is recognized, celebrated, and leads to enduring impact. ADI also looks at the other initiatives or work pressures that might compete with the current strategy. We streamline and consolidate these parallel paths whenever possible, aligning performance feedback and reinforcement with your priorities.
Don’t let your planning activities and initial execution work lead to failure. By integrating a behavioral approach into your strategy design and execution, ADI can help you turn your best-laid plans into sustainable results.
System & Process Alignment
What is the improvement opportunity?
As your company grows or changes, so does the complexity of managing your performance systems and processes. Unfortunately, many organizational systems suffer as a result. Some have systems that are underdeveloped and fragmented while others’ systems become bloated and burdensome. Either way, the result is ineffective and misaligned performance systems. This constrains your ability to direct and motivate performance consistent with your business goals and values. From training for training’s sake to infrequent and unactionable feedback, to the dreaded annual performance appraisal, organizations often neglect or passively tolerate problems that seem too daunting or controversial to fix.
How can ADI help?
Whether it’s designing performance systems from the ground up or calibrating and aligning your existing systems, ADI has the science-based expertise to ensure that they are practical, fair, and support the performance that matters to your organization. We eliminate behavioral disconnects, build in positive reinforcement for the behaviors needed for sustained implementation, and calibrate your systems and processes so that they work together to support your short- and long-term goals.
Performance systems and processes are powerful tools for directing and motivating performance. Let ADI help you accelerate your business performance by putting your performance systems to work for you.
Operational Efficiency
What is the improvement opportunity?
The operational efficiency of organizations is often plagued by variance in performance. Organizations typically look to materials, machinery, and work methods to limit the variance. If that fails, they form teams to tweak and re-tweak their processes. While process refinement certainly can help, organizations often overlook reducing variance in human performance. All processes, work methods, and procedures rely on the behavior of people to implement or support desired outcomes. Assessing variance in human performance is critical to making and sustaining gains in operational efficiency.
How can ADI help?
ADI identifies and helps organizations reduce that variance in human performance. We not only narrow the spread in performance by promoting consistent performance in individuals. We also elevate the overall performance level by tapping into the discretionary effort of their workforce. Knowing that the rate of performance improvement is directly related to the amount of positive reinforcement for that improvement, ADI helps leaders consistently recognize and reinforce incremental improvements in performance.
When you earn the discretionary effort of the people in your organization, you will reduce the variance in human performance and elevate your organization’s overall performance level.
Lean Management
What is the improvement opportunity?
When organizations look to make process improvements, they often turn to Lean and Six Sigma methodologies. While these approaches might get you where you want to go in the short term, they alone are not likely to keep you there. Regardless of the process improvement model you follow, your long-term success will be based on whether you carefully consider the new behavior needed to sustain your gains. Change that does not build in feedback and positive consequences for the new behavior is not sustainable.
How can ADI help?
As behavioral experts, ADI knows that these gaps in sustainability are caused by overlooking the “people” side of change initiatives. The perfect process on paper has little value if it is not adopted and embraced by those charged with carrying it out. If the old way of doing things is easier or if no one seems to notice whether the new process is being followed, then why bother?
ADI can help you define and integrate the feedback and positive reinforcement loops necessary to build and solidify new process habits so that the new behaviors do not go unnoticed. This will ensure that your new behaviors become new habits, old habits fade away, and your gains are sustained over the long term. Contact us to learn how.
