Blog Topics
Looking for something specific? The following topics address a wide range of business needs and challenges.
The Importance of Psychological Safety for Safety Culture Improvement
The term “psychological safety” is having a moment. While on the surface it may seem like yet another organizational buzzword, this one has true merit, especially in safety. The term was coined by…
Productivity Theater
Productivity is a big concern for managers who have people working remotely. Will they actually work as hard as they would in an office? This fear has been called “productivity paranoia.” I recently…
Errorless Leadership: Helping Others Be Successful
“People learn more from their mistakes” is an old saying that should be put out to pasture. Not only is this statement untrue from a learning standpoint, but relying on people to make mistakes to…
Quelling Quiet Quitting
Quiet Quitting is trending—on TikTok, in articles and blogs. Definitions vary but tend to include things like (1) worker disengagement, (2) a refusal to go “above and beyond,” and (3) a re-set…
“New and Improved” or Just Good Marketing?
I’m troubled by what seems like an accelerating trend in safety, and that is people touting the next great thing. Don’t misunderstand…I believe in constantly looking for ways to improve. Technology…
Situational Awareness: A Safety Miracle Cure?
I recently talked to a client who was trying to gain commitment for some safety leadership improvements and was frustrated with the resistance he was facing from some of the management team. The…
Too Lean for Safety
It is an understatement to say that many organizations are running lean. The trend worsened during the pandemic and the current economic uncertainty seems destined to make matters even worse. While…
Pandemic Resentment on the Front Line
The pandemic created a lot of divisions between people. At many organizations one such division is between those who had to continue to go to the workplace and those who were able to work from home.…
From "Beat Down" to "Build Up"
Recently during a leadership workshop I was facilitating, a participant approached me at a break and told me he wanted more out of his direct reports. He wanted to know why his current approach was…
Be Mindful of Your Messaging
The messages and communications that leaders send to employees, particularly those on the frontline, are critical. A well put message can boost morale, inspire engagement, and improve relationships…
Who Cares? Relationships Do Matter in Business
Tonight, in MLB Commissioner Rob Manfred's press conference regarding the end of the MLB lockout, he stated that relationships are important in business and that he would do better at that in…
Improvement Discontinued
The signs of an impressive continuous improvement (CI) culture were plentiful. Walls of the common areas were adorned with A3 problem solving papers and visual management boards were scattered across…
Two Truths about Performance Improvement
When it comes to influencing behavior in organizations, there are two truths that need to be considered. These truths relate to two major aspects of the organizational culture: the systems operating…
New Year’s Resolutions: Beware!
This is a reprint of a classic blog by Aubrey Daniels, from 2012.The origin of New Year’s Resolutions can be linked to pre-Christian times in Rome, thousands of years ago. So every year about…
Thanksgiving Resolutions
At Thanksgiving dinner my family does what many families do—we go around the table and share what we are thankful for. Not surprisingly, on the top of our lists are people. Family and friends support…
How To Adapt in “The Great Resignation”
What companies do in the near-term to improve the employee experience will have a significant impact on their future success. “The Great Resignation” is causing a disruptive change in how companies…
Developing Skills Quickly with the Science of Behavior
There is an old saying that has always bothered me: If you want to go fast, go alone. If you want to go far, go together. If it's just a proverb to point out how important community is, I get it…
Shifting from Evaluating to Coaching
How many times a day does this scenario happen in your organization?
A Manager walks into the office and asks one of his direct reports, “Did you review progress against the quarterly goals in your…