Continuous Improvement
Looking for something specific? The following topics address a wide range of business needs and challenges.
Turning HOP Principles into Action: Error is Normal
I will be writing a 5-part blog series on the 5 Principles of Human and Organizational Performance (HOP) because I have heard dissatisfaction from many leaders attempting to implement HOP inside…
Desired Paths: What Organizations Can Learn from Mechanical Erosion
Desired paths are a fascinating example of behavior in the real world. A desired path is a trail that appears when people, or even one person, repeatedly walk to a destination using what makes the…
A Curious New Year
Curiosity has been praised by researchers, therapists, and business leaders as a mindset that strengthens relationships, boosts well-being, and sparks creativity. That makes it an appealing choice…
Two Consultants on Leadership: Performance to be Thankful For
December is upon us and the holidays are a reminder to stop and recognize things we should be thankful for. While we often do this in our personal lives, it’s also important to acknowledge the…
Planning for the People Side of Change
Many organizations invest significant resources into lean culture and process improvement initiatives. Despite the time and effort, the failure rate for these initiatives is a staggering 80%. Why…
Two Consultants on Leadership: Setting Clear Expectations
Providing clarity of what desired performance looks like is a foundational leadership skill. Pinpointing, task clarification, or simply being clearer about what excellence looks like and what…
Two Consultants on Leadership: Accountability in HOP
Human and Organizational Performance (HOP) is becoming an increasingly popular approach to safety. HOP’s five principles offer an interesting framework for thinking about human error or behavior in…
Two Consultants on Leadership: Establishing Influence
Two Consultants on Leadership: Establishing InfluenceLeadership means having an influence on the people around you. Beyond relying on position of power or fear-based management, leadership is about…
Two Consultants on Leadership: Managing Conflict
Unhealthy conflict will be something that every leader has to address at some point. As leaders, helping team members address conflict is good for business. When team members are experiencing…
An Example of (Safety) Leadership Success: Narrowing Focus to Create Results
The best way to eat an elephant is one bite at a time. This eighth blog discusses one leader’s intentional push to move away from everything is important right now to a narrowed, organization-…
An Example of Leadership Success: Building Psychological Safety
Want a team that performs at the highest levels? Make winning fun and learning a critical part of growth? The seventh blog is dedicated to one leader’s determination in developing a high-…
The Case for Conducting a Behavioral Lean Maturity Assessment
Organizations that embody continuous improvement are exemplars within and outside of their respective industries. Ironically, we measure nearly every key metric critical to the forward progress of…
Behavioral Lean: The “Best of Both Worlds” Approach to Cultures of Continuous Improvement
Creating a culture of continuous improvement is an aspiration for many organizations. Continuous improvement cultures bring to mind industries such as commercial space flight. Only 55 years ago…
Four Reasons Lean Initiatives Fail and How Leadership Can Help
It’s been estimated that at least 60% of continuous improvement initiatives fail to achieve their desired results. In reaction to lackluster results, I’ve seen budget cuts, SME resignations, training…
Common Leadership Errors: Focusing on Backward Accountability
Feedback is a critical component of helping others improve their performance. Information about what behaviors to repeat or do differently in given situations allows for continuous improvement over…
Common Leadership Error: Failing to Evolve
The world around us is constantly changing. The markets we operate in, current economic conditions, world events, access to material goods and competition are all things leadership considers when…
Common Leadership Errors: Retraining Fixes Everything
What happens in your organization when a human error occurs? By human error I mean an undesired behavior that could, or does, lead to some undesired consequences for the performer, people around them…
When Safety Systems Work Well
I recently had the opportunity to do an assessment with a company that is a safety culture exemplar. At ADI, we work with a lot of companies that have sophisticated safety management systems, but…
