Turning HOP Principles into Action: Blame Fixes Nothing

This is the second in my 5-part blog series on the five Principles of Human and Organizational Performance (HOP). This series is written to help provide specific actions leaders can take to implement…

Visual Management or Wallpaper?

Wallpaper is making a design comeback with bold colors and eye‑catching patterns. But there is another kind of “wallpaper” you might walk past every day at work: the visual management board. It often…

Turning HOP Principles into Action: Error is Normal

I will be writing a 5-part blog series on the 5 Principles of Human and Organizational Performance (HOP) because I have heard dissatisfaction from many leaders attempting to implement HOP inside…

Desired Paths: What Organizations Can Learn from Mechanical Erosion

Desired paths are a fascinating example of behavior in the real world. A desired path is a trail that appears when people, or even one person, repeatedly walk to a destination using what makes the…

Proactive Safety Leadership: The Relationship between Ops and Safety

I recently had an interesting conversation with an operations manager I wanted to share.  We were discussing safety leadership and the relationship between the operations and safety departments…

A Curious New Year

Curiosity has been praised by researchers, therapists, and business leaders as a mindset that strengthens relationships, boosts well-being, and sparks creativity. That makes it an appealing choice…

Two Consultants on Leadership: Performance to be Thankful For

December is upon us and the holidays are a reminder to stop and recognize things we should be thankful for. While we often do this in our personal lives, it’s also important to acknowledge the…

Safety Taboo: Talking about the financial side of safety

The National Safety Council has estimated the total cost of worker injuries in the US to be over $175 billion dollars per year. This is more than the total cost of major diseases such as cancer and…

Beliefs Don’t Build Safe Cultures—Behaviors Do

I recently came across a series of articles (links at the end) published in Industrial Safety & Hygiene News that explored the role beliefs play in safety – specifically risk management and…

The Resurrection of Fear-Based Management

With the disturbing rise of disrespect and intolerance in our culture, fear-based management is in danger of becoming normalized again. Read Judy Agnew's post on LinkedIn. 

86 the 996 Work Week

There is a trend emerging in the tech/AI world of pushing a 72-hour work week. 996 refers to working from 9am to 9pm, 6 days a week. The practice started in the tech industry in China in the 2010s.…

Planning for the People Side of Change

Many organizations invest significant resources into lean culture and process improvement initiatives. Despite the time and effort, the failure rate for these initiatives is a staggering 80%. Why…

Two Consultants on Leadership: Critical Behaviors in a Job Brief

Onsite job briefs are a valuable last-step planning tool for getting jobs done safely.  Even with the best designed plans, things often change on the worksite. Onsite job briefs give…

Are Your Work Systems Unintentionally Sabotaging Employee Engagement?

Telecom giant AT&T recently announced it is scaling back its “presence report” system. This system is designed to enforce return-to-office compliance for employees. Since its introduction, it has…

Management Engagement: The Canary in the Coalmine

According to Gallup’s “State of the Global Workplace 2025,” management engagement has dropped to 27%, meaning only 27% of managers are truly engaged in their jobs. Our consulting experience suggests…

Two Consultants on Leadership: Setting Clear Expectations

Providing clarity of what desired performance looks like is a foundational leadership skill. Pinpointing, task clarification, or simply being clearer about what excellence looks like and what…

Two Consultants on Leadership: Accountability in HOP

Human and Organizational Performance (HOP) is becoming an increasingly popular approach to safety. HOP’s five principles offer an interesting framework for thinking about human error or behavior in…

Flip-Flopping Leaders?

Frustrated by leaders who seem to flip-flop on their decisions? When leaders have a habit of making a decision and then reversing course soon after, those affected often start taking a wait-and-see…