The Wrong Spirit

Apparently the executives at Spirit Airlines are not familiar with the research of Daniel Kahneman and Amos Tversky. They demonstrated years ago that they way you frame choices impacts people’s…

Still Driving

My recent post DRiVE Me Crazy!, sparked a dialogue in the blogosphere and in particular, blogger Lisa (www.managementcraft.com) and I continued to trade thoughts. Here is her last…

"DRiVE" Me Crazy!

In his new book, Drive: The Surprising Truth About What Motivates Us, Dan Pink says that a new motivational operating system, what he calls Motivation 3.0, is needed for today’s business because what…

What Can We Do To Motivate Our Employees?

What can we do to motivate our employees?" This is a question I get a lot as a consultant. Managers want to know how to motivate people. How should we respond to this question?  "Thank you."…

A Teacher Puts "Behavior" Into Action

Some really get this behavior thing. I received this email from a teacher out West.  Wouldn’t you like to have had all your teachers like him or have Scott teach your children? I've been using…

Ask Aubrey: Performance Feedback

Question "Could you clarify why you do not consider Performance Feedback a type of reinforcement? I don't understand how Performance Feedback is an antecedent when it seems the behavior is what…

Oops #2: Stretch Goals

  The 2nd Management Practice That Wastes Time & Money: Stretch Goals.