Ashley Duhon
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Visual Management or Wallpaper?
Wallpaper is making a design comeback with bold colors and eye‑catching patterns. But there is another kind of “wallpaper” you might walk past every day at work: the visual management board. It often…
Planning for the People Side of Change
Many organizations invest significant resources into lean culture and process improvement initiatives. Despite the time and effort, the failure rate for these initiatives is a staggering 80%. Why…
Are Your Work Systems Unintentionally Sabotaging Employee Engagement?
Telecom giant AT&T recently announced it is scaling back its “presence report” system. This system is designed to enforce return-to-office compliance for employees. Since its introduction, it has…
The Case for Conducting a Behavioral Lean Maturity Assessment
Organizations that embody continuous improvement are exemplars within and outside of their respective industries. Ironically, we measure nearly every key metric critical to the forward progress of…
Behavioral Lean: The “Best of Both Worlds” Approach to Cultures of Continuous Improvement
Creating a culture of continuous improvement is an aspiration for many organizations. Continuous improvement cultures bring to mind industries such as commercial space flight. Only 55 years ago…
